Important Notes on Tariffs, Import Duties, & Taxes:

Customers in the United States:

For U.S. orders, all tariffs, duties, and taxes are calculated, displayed, and collected at checkout. Orders are shipped via Delivered Duty Paid (DDP), meaning the carrier remits these charges directly to U.S. Customs on your behalf.

Customers in Other Countries:
For international orders, your shipment may be eligible for duty and tax exemptions (such as your country’s de minimis threshold). If duties or taxes are assessed, they will be collected upon delivery. Please note that these charges are not included in our product prices or shipping fees, and customers are responsible for payment.

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Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed – it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.

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Where We Ship

We ship all items from Thailand worldwide unless otherwise noted on the product listing details. 

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Processing Time

Orders are processed and shipped within 1-3 business days for stocked items and 3-7 business days or as noted on the product listing for made-to-order and custom items.

If the item you purchase is out-of-stock, we will notify you as soon as possible. 

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Standard Shipping

Delivery time is 3-5 business days for domestic orders and 10-14 business days for international orders. Additional delays due to uncontrollable circumstances, such as, weather conditions or travel restrictions to some areas, may occur.

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Expedited Shipping

Delivery time is 1-2 business days for domestic orders and 3-7 business days for international orders. Additional delays due to uncontrollable circumstances, such as, weather conditions or travel restrictions to some areas, may occur. 

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Tracking

Tracking number will be provided once the package is shipped. Please also note that in some cases, your order may arrive in multiple shipments.